Sales Assistant and Warehouse Specialist - Canada
Contract type
Permanent
Department
Sales
To support the growth of Senstronic Canada, we are seeking a Sales Assistant and Warehouse Specialist based in the Toronto area.
Senstronic Group is an international technology company designing and manufacturing detection-based solutions and associated connectors for control equipment and vehicles.
The company is growing steadily, differentiating itself through its ability to develop highly innovative solutions and provide excellence to its customers.
While our headquarters and R&D center are based in France, with production plants in France and Hungary, we distribute our products worldwide through our subsidiaries in Germany, Spain, Italy, the United States, Mexico, Brazil, South Africa, and Canada. We maintain a strong presence in the automotive industry while continuing to expand into industrial automation, agricultural equipment, and rail transportation.
Mission
As a Sales Assistant and Warehouse Specialist, you will play a key role in supporting commercial operations, customer service, logistics coordination, and warehouse activities within our Canadian subsidiary.
Working closely with customers, logistics partners, and international Senstronic teams, you will contribute directly to customer satisfaction and the efficient management of daily operations.
Responsibilities
Sales Administration & Customer Service
- Enter, validate, and monitor customer orders from receipt through delivery.
- Generate order acknowledgements, proforma invoices, and customer documentation.
- Prepare and process customer invoices.
- Support customer follow-up activities and respond to commercial inquiries.
- Assist the sales team with quotations and administrative activities.
- Maintain accurate customer, order, and pricing information within ERP and CRM systems.
- Manage delivery delays, customer claims, and customer requests.
Logistics & Supply Chain Coordination
- Coordinate domestic and international shipments with logistics partners.
- Monitor delivery schedules and communicate lead times to customers.
- Collaborate with production, quality, logistics, and international teams to ensure customer satisfaction.
- Monitor customer-specific inventory levels and support stock coordination activities.
- Contribute to the continuous improvement of customer service and sales administration processes.
Warehouse Operations
- Receive, inspect, and organize incoming shipments.
- Prepare and process outgoing customer shipments.
- Maintain accurate inventory records and stock levels.
- Support warehouse organization and inventory control activities.
- Ensure compliance with safety procedures and warehouse best practices.
- Assist with cycle counts and stock reconciliation activities.
Desired profile
Education
- Associate Degree (DEC), Bachelor's Degree, or equivalent in Business Administration, International Trade, Supply Chain Management, Customer Service, Logistics, or a related field.
Experience
- Recent graduates and junior candidates are encouraged to apply.
- Previous experience in Sales Administration, Customer Service, Order Management, Logistics, Warehouse Operations, or a similar role is preferred.
- Experience in an international business environment is considered an asset.
- Experience using ERP and CRM systems is highly desirable.
- Knowledge of logistics, transportation, inventory management, and invoicing processes is a plus.
Skills & Competencies
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy.
- Ability to manage multiple priorities simultaneously.
- Customer-focused and solution-oriented mindset.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and within a team.
- Proficiency with Microsoft Office applications.
- Familiarity with ERP and CRM systems.
- Strong problem-solving and follow-up abilities.
- High level of reliability, accountability, and professionalism.
Language Requirements
- Professional proficiency in English required.
- French is considered an asset.
Specific advantages
- Comprehensive onboarding and training on Senstronic products, applications, and internal processes.
- IT equipment provided.
- Opportunity to work within a growing international organization.
- Exposure to international commercial, logistics, and supply chain activities.
- Collaboration with multicultural teams worldwide.
- Dynamic and supportive work environment.
- Strong opportunities for professional development and career growth.
- Direct contribution to customer satisfaction and business success.
Additional Benefits
- Comprehensive health insurance coverage fully paid by the company for the employee and eligible dependents.
- Employee assistance and wellness programs (if applicable locally).
- International exposure and collaboration with global teams.
Location
Build the future with us
Join a team that brings technology to life in the service of industrial performance.
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